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Empowering Women to Achieve Seven-Figure Success

Your Front and Back Office Tasks to Focus on Growth

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Empowering Success in the Elective Cosmetic Industry

At Becoming 7 BPO, we specialize in helping women in service-based businesses streamline operations and achieve financial success.

Key Benefits:

Reduced Costs, Improved Client Satisfaction, Seamless Operations

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Mission:

We are dedicated to helping cosmetic service-based businesses streamline their operations and achieve significant growth. By outsourcing your front and back office tasks to us, you can focus on what you do best – delivering exceptional services to your clients

Our Services

Front and back office support, virtual receptionist services, appointment setting, etc.

​Virtual Receptionist Services

Our virtual receptionist services are designed to handle all your front desk needs, ensuring your business operates smoothly and efficiently.

  • Reminder Calls: We handle appointment reminder calls to reduce no-shows and keep your schedule on track.

  • Incoming Calls: Professional and friendly receptionists to answer all your incoming calls, providing a seamless customer experience.

  • Appointment Setting: Efficient appointment setting to keep your calendar full and organized.

Back Office Services

Customized Standard Operating Procedures (SOPs) tailored to your business needs. Our back office services ensure your business runs smoothly, efficiently, and is on the path to becoming a seven-figure success.

  • Customized SOP Development: We create detailed SOPs that align with your business processes, ensuring consistency and efficiency.

  • Operational Support: From payroll to data entry, we handle all your back-office needs.

  • Efficiency Optimization: Our experts analyze and optimize your processes to enhance productivity and reduce costs.

Sales Support Services

Our sales support services are designed to help you grow your business by generating leads and managing customer interactions.

  • Lead Generation: We identify and generate leads to help you expand your customer base.

  • Two-Way Texts: Engage with your customers through interactive two-way texting for real-time communication.

  • Schedule New Consultations: Efficiently schedule consultations to convert leads into clients.

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Ready to Transform Your Business?

Contact us to learn more and schedule your free consultation.

Expertise in Aesthetic Space

Leveraging Expertise for Superior Customer Service

At Becoming 7 BPO, we believe in the power of specialized knowledge. That’s why we utilize Medical Assistants and Estheticians to answer calls and handle customer interactions. Here’s how using experts within the aesthetic space can benefit your business and enhance your customer experience:

In-Depth Knowledge and Expertise

Our Medical Assistants and Estheticians bring a wealth of knowledge and expertise to the table. They are well-versed in the latest treatments, procedures, and products, enabling them to provide accurate and insightful information to your clients. This level of expertise builds trust and confidence, enhancing the overall customer experience.

Personalized Customer Interactions

Having professionals with a background in aesthetics ensures that customer interactions are personalized and tailored to individual needs. Whether it’s answering specific questions about a procedure or providing detailed product recommendations, our team can offer a level of service that goes beyond standard call handling.

Seamless Integration with Your Services

Our Medical Assistants and Estheticians seamlessly integrate with your existing services, ensuring that all client interactions are consistent with your brand’s standards. This integration helps maintain a high level of service quality and professionalism, reflecting positively on your business.

Enhanced Credibility and Trust

Using experts within the aesthetic space to manage customer interactions enhances your business’s credibility. Clients feel more assured when they know they are speaking with someone who understands their concerns and can provide expert advice, leading to higher satisfaction and loyalty.

Efficient Problem Solving

When clients call with concerns or issues, having a knowledgeable professional on the other end can lead to faster and more effective resolutions. Our team can quickly understand and address client needs, reducing wait times and improving satisfaction.

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Why Choose Us?

Expertise: Founded by a successful 7-figure medical spa owner with 8 years of experience.

Tailored Solutions: Customized services for your business needs.

Tailored Solutions: Customized services for your business needs.

Experienced Team: Experts in the aesthetic space

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  • How much does it cost to use Becoming 7 BPO services?
    Our services are customized based on your specific needs. To get an accurate quote, please schedule a free consultation call with us. We aim to provide cost-effective solutions that are significantly less than hiring a full-time receptionist.
  • What industries do you specialize in?
    We specialize in service-based businesses, particularly in the aesthetic and medical spa sectors. Our team has extensive experience in these areas, ensuring we understand and meet your specific needs.
  • How do you ensure quality and reliability?
    We have a rigorous hiring process to select the best professionals. Our team undergoes continuous training and performance evaluations to maintain high standards. We use advanced tools and systems to ensure reliability and efficiency.
  • What are the benefits of using a virtual receptionist over hiring in-house?
    Using our virtual receptionist services can save you up to 50% compared to hiring a full-time receptionist. You avoid issues like high turnover, benefits costs, and training expenses. Our team ensures every call is answered and managed professionally, enhancing client satisfaction.
  • Can I try your service before committing?
    Yes, we offer a free consultation call to understand your needs and demonstrate how our services can benefit your business. This allows you to experience our quality and reliability firsthand before making a commitment.
  • How quickly can I get started with Becoming 7 BPO?
    Once you schedule a consultation and we understand your requirements, we can set up your services promptly. Our onboarding process is designed to be quick and efficient, ensuring minimal disruption to your operations.
  • What if I need to reschedule an appointment?
    If you need to reschedule an appointment, you can easily do so through our contact methods. We strive to accommodate your schedule and ensure flexibility in managing appointments.
  • How do you handle client data and privacy?
    We prioritize the security and confidentiality of your client data. Our systems are designed with robust security measures to protect sensitive information. We comply with all relevant data protection regulations.
  • What kind of training do your virtual receptionists receive?
    Our receptionists undergo extensive training in customer service, appointment setting, and industry-specific knowledge. Continuous training ensures they stay updated with best practices and provide excellent service
  • How does Becoming 7 BPO support business growth?
    By outsourcing your front and back office tasks to us, you can focus on growing your business. We handle administrative duties efficiently, freeing up your time to concentrate on client care, innovation, and expansion.
What Our Clients Say

From satisfied clients, highlighting their success stories

Becoming 7 BPO transformed our business operations, allowing us to focus on growth. Their expertise in process optimization is unmatched!

Jennifer Aiken

Founder and CEO

Thanks to Becoming 7 BPO, our customer service has never been better. They handle everything efficiently, and our clients are happier than ever

Shayla Green

 CEO

Get Started with Becoming 7 BPO Today!

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The Impact of Missed Calls

  • Loss of $75,000 annually due to missed calls.

  • 80% of potential clients hang up if calls are not answered within a few rings.

  • 30% higher client churn rate for businesses that miss calls.60% of dissatisfied clients leave negative reviews

Case Studies

Success Stories

Case Study 1: Medical Spa Transformation

Client:

Serene Spa & Wellness
Challenge:

High volume of unreturned calls leading to lost appointments and revenue.
Solution:

Implemented virtual receptionist services to handle incoming calls and appointment setting.
Result:

30% increase in booked appointments, resulting in an annual revenue boost of $150,000.

Case Study 2: Streamlined Operations for Cosmetic Surgeon

Client:

Dr. Smith's Aesthetic Clinic
Challenge:

Inefficient back office processes causing delays and errors in patient scheduling and billing.
Solution:

Developed customized SOPs and provided comprehensive back office support.
Result:

40% reduction in administrative errors and a 25% improvement in operational efficiency, saving over $100,000 annually.

Case Study 3: Enhanced Customer Experience for Spa

Client:

Radiant Glow Spa
Challenge:

Poor customer experience due to long wait times and missed appointment reminders.
Solution:

Deployed virtual receptionists for appointment reminders and customer support.
Result:

20% increase in customer satisfaction and a 15% rise in repeat bookings.

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